{"id":9477,"date":"2020-12-08T03:30:52","date_gmt":"2020-12-08T03:30:52","guid":{"rendered":"https:\/\/deliverit.ae\/?page_id=9477"},"modified":"2025-03-19T09:27:05","modified_gmt":"2025-03-19T09:27:05","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/deliverit.ae\/ar\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9477\" class=\"elementor elementor-9477\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70d0e12 e-flex e-con-boxed e-con e-parent\" data-id=\"70d0e12\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b277255 elementor-widget elementor-widget-heading\" data-id=\"b277255\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5188e5c elementor-widget elementor-widget-text-editor\" data-id=\"5188e5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At DeliverIt UAE, we are committed to ensuring that customers receive high-quality, reliable products. Our warranty policy provides clarity on coverage, exclusions, and claim processes. Please review the following terms carefully.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f612c9 elementor-widget elementor-widget-heading\" data-id=\"1f612c9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Warranty Coverage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eec0045 elementor-widget elementor-widget-text-editor\" data-id=\"eec0045\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">DeliverIt UAE provides warranty coverage based on the product category and seller warranty policies. The warranty applies to manufacturing defects and functional issues under normal use conditions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daa57ef elementor-widget elementor-widget-heading\" data-id=\"daa57ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Products Covered Under Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0277136 elementor-widget elementor-widget-text-editor\" data-id=\"0277136\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electronics &amp; Appliances: Warranty duration varies by brand and seller.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Home &amp; Kitchen Equipment: Manufacturer-backed warranties may apply.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automotive Parts &amp; Accessories: Limited warranty may be available for select items.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other Products: Warranty availability depends on the seller\u2019s policy and will be mentioned in the product listing.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92dbbdf elementor-widget elementor-widget-heading\" data-id=\"92dbbdf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. What Is Covered?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf94de elementor-widget elementor-widget-text-editor\" data-id=\"dcf94de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manufacturing defects.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Performance failures under normal use.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hardware malfunctions within the warranty period.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faulty parts or craftsmanship issues.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db76132 elementor-widget elementor-widget-heading\" data-id=\"db76132\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. What Is NOT Covered?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a7c63 elementor-widget elementor-widget-text-editor\" data-id=\"c5a7c63\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Damage due to misuse, accidents, or improper handling.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Normal wear and tear or scratches.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumable items (batteries, filters, ink cartridges, etc.)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unauthorized repairs or modifications.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products with removed or tampered warranty labels.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f639c96 elementor-widget elementor-widget-heading\" data-id=\"f639c96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Warranty Claim Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc5a2b elementor-widget elementor-widget-text-editor\" data-id=\"1fc5a2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Initiate a Warranty Claim: Customers can request a warranty claim via their DeliverIt account, providing purchase details and images of the defect.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seller or Manufacturer Review: The seller\/manufacturer will inspect and approve\/reject the claim within 3-5 business days.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repair or Replacement: If approved, the product will either be repaired or replaced at no additional cost. If repair\/replacement is not possible, a partial or full refund may be issued.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0411ccd elementor-widget elementor-widget-heading\" data-id=\"0411ccd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Who Pays for Warranty Shipping?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43dad9d elementor-widget elementor-widget-text-editor\" data-id=\"43dad9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table><thead><tr><td><p><strong>Warranty Claim Scenario<\/strong><\/p><\/td><td><p><strong>Who Pays?<\/strong><\/p><\/td><td><p><strong>Shipping Fee<\/strong><\/p><\/td><\/tr><\/thead><tbody><tr><td><p><strong>Defective product under warranty<\/strong><\/p><\/td><td><p><strong>Customer<\/strong><\/p><\/td><td><p>As per location and item<\/p><\/td><\/tr><tr><td><p><strong>Repair service within warranty<\/strong><\/p><\/td><td><p><strong>Customer<\/strong><\/p><\/td><td><p>As per location and item<\/p><\/td><\/tr><tr><td><p><strong>Out-of-warranty product<\/strong><\/p><\/td><td><p><strong>Customer<\/strong><\/p><\/td><td><p>As per location and item<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-def83e7 elementor-widget elementor-widget-heading\" data-id=\"def83e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Out-of-Warranty Repairs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d60eb5 elementor-widget elementor-widget-text-editor\" data-id=\"8d60eb5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If a product is outside its warranty period, customers may opt for paid repair services offered by the seller or manufacturer. Fees for diagnostics, labor, and parts will be communicated before proceeding with repairs.<\/span><\/p><p><span style=\"font-weight: 400;\">Have Questions? Contact our support team at support@deliverit.ae for assistance.<\/span><\/p><p><span style=\"font-weight: 400;\">Shop with confidence, knowing your products are covered!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy At DeliverIt UAE, we are committed to ensuring that customers receive high-quality, reliable products. Our warranty policy provides clarity on coverage, exclusions, and claim processes. Please review the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":7752,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9477","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/pages\/9477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/comments?post=9477"}],"version-history":[{"count":8,"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/pages\/9477\/revisions"}],"predecessor-version":[{"id":9658,"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/pages\/9477\/revisions\/9658"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/media\/7752"}],"wp:attachment":[{"href":"https:\/\/deliverit.ae\/ar\/wp-json\/wp\/v2\/media?parent=9477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}